It is vital to act fast upon the feedback from your customers. Thus, we have created a feature
which will notify you instantly on SMS or email if your customers answer a question in your
survey in a predefined way. The notification can be routed according to Point-of-Experience
i.e. a store manager in New York will receive a notification if the customer has visited this
shop and the store manager in Boston will only receive the notifications from customers
visiting the Boston located shop.